­CAPhO Conference 2026

Technical Workshop: From Basics to Building Confidence: Oncology Skills for Pharmacy Technicians

From Basics to Building Confidence: Oncology Skills for Pharmacy Technicians

From Basics to Building Confidence: Oncology Skills for Pharmacy Technicians Workshop takes place at the TCU Place on Thursday, April 23, 2026, from 12:30 to 16:30 CST.

Workshop Learning Objectives

By the end of this workshop, participants will be able to:

1. Describe the fundamental characteristics of cancer, differentiate common cancer types, and summarize the key categories of oncology treatments.
2. Explain the role of the pharmacy technician in identifying, mitigating, and safely managing oncology drug shortages.
3. Apply safe handling, preparation, and dispensing principles to oral oncology medications in accordance with relevant guidelines.
4. Identify strategies to support career development, expand scope of practice, and build professional confidence as a pharmacy technician.
5. Demonstrate critical thinking and problem-solving skills by assessing and responding to simulated oncology pharmacy scenarios.

The workshop consists of the following five sections:

Oncology 101: Understanding Cancer and Its Treatments

Cancer is a generic term encompassing over 100 diseases. This presentation will take us back to basics, briefly reviewing the biology of cancer and what is meant by common terms such as malignancy, staging, and adjuvant versus palliative. Broad categories of pharmacotherapies include cytotoxic drugs, targeted therapies and immunotherapies will be discussed, highlighting when each might be beneficial to treat the patients we care for every day. 

Learning objectives: 
At the end of this part of the workshop, learners can:
1. List the fundamental characteristics of cancer
2. Understand the different treatment approach required for hematologic cancers and solid tumors 
3. Describe how the cancer stage affects treatment goals
4. Broadly classify various cancer treatments as cytotoxic, targeted or immunotherapy

The Impact and Management of Oncology Drug Shortages

In this workshop participants will learn some common causes of both short term and long term drug shortages, and the impacts these have on patients and the pharmacy workflow. Pharmacy technicians will understand the role they play to help mitigate these shortages on a facility level as well as roles at a provincial/health authority level. We will cover safety considerations when choosing suitable alternatives during drug shortages. 

Learning objectives: 
At the end of this part of the workshop, participants will be able to:
1.  Identify common causes and consequences of oncology drug shortages.
2. Describe the steps a pharmacy technician can take to support drug shortage mitigation.
3. Understand safety considerations when preparing or substituting alternative formulations during shortage.

The Technician’s Role in Oral Oncology Medications 

The objective of this section is to understand the role of the pharmacy technician in the safe handling, preparation, dispensing and patient support processes related to oral oncology medications.

Power Up Your Potential: Professional Development and Building Confidence for Pharmacy Technicians

This presentation focuses on building a foundation for professional growth and long-term career development as a pharmacy technician. It begins by identifying key focus areas that enhance performance and align with interest areas. The presentation explores various methods and resources that support continuous professional development, including training, feedback, and self-directed learning. It also outlines the importance of creating a personalized career growth plan with clear, achievable goals and realistic timelines. Finally, the presentation highlights confidence-building strategies and how integrating them into professional behavior can strengthen potential, improve workplace effectiveness, and support ongoing success.

Learning Objectives:
At the end of this part of the workshop, participants will be able to:
1. Identify key areas for professional growth that support improved performance and long-term career development.
2. Identify a range of methods and resources that support ongoing professional development.
3. Develop a personalized career growth action plan with clear goals and timelines.
4. Integrate confidence building approaches into professional behavior to enhance career potential.

Applied Decision Making for Oncology Pharmacy Technicians. Real Life Scenarios: What Would You Do?

This interactive session uses real life oncology pharmacy scenarios to strengthen decision making skills in high-risk, fast paced environments. Participants will review common and complex situations involving hazardous drug handling, workflow interruptions, communications challenges, and patient safety risks. Through guided discussion and “what would you do?” scenarios, technicians will practice applying guidelines, professional judgement, and escalation pathways to support safe and effective oncology pharmacy practice. 

Learning Objectives:
At the end of this part of the workshop, participants will be able to:
1. Strengthen decision making in high-risk oncology pharmacy scenarios
2. Apply NAPRA standards to real world situations to inform appropriate actions
3. Recognize common error prone steps
4. Increase confidence in speaking up, stopping work, and preventing errors

Workshop Presenters

Photo of Kara Browne
Photo of Kara Browne
Kara Browne
Pharmacy Technician Site Lead, Pharmacy, Saskatoon Cancer Centre — Saskatoon, Saskatchewan
Kara completed the Pharmacy Technician course at Red Deer College in 1996 and became a registered Pharmacy Technician in 2017. She started her career at Royal University Hospital in Saskatoon, and then spent 11 years working in Calgary at both the Peter Lougheed Centre and the Alberta Children’s Hospital, where she worked in the oncology satellite pharmacy. Kara joined the Saskatoon Cancer Centre in 2009 and held a Senior Pharmacy Technician role until 2023. Kara is currently the Pharmacy Technician Site Lead at the Saskatoon Cancer Center, responsible for managing the team of Pharmacy Technicians and Assistants.
Photo of Kara Browne
Moderator
Kara Browne
 
Photo of Michelle Deschamps
Photo of Michelle Deschamps
Michelle Deschamps
Research Committee, Oncology Pharmacy Services, Saskatchewan Cancer Agency — Saskatoon, Saskatchewan
Michelle Deschamps obtained her pharmacy degree at the University of Saskatchewan in 1989 when hair was big and cancer drug formularies were short. She returned to complete a Master’s degree in pharmacy practice in 2002. Michelle has worked in a variety of practice settings over the decades including community pharmacy, hospital pharmacy, and academia. Michelle joined the Saskatchewan Cancer Agency in 2009 and is currently a Senior Oncology Pharmacist with a clinical interest in genitourinary cancers. Outside of work, she is an avid knitter, quilter and rugby fan and lives right here in Saskatoon.
Photo of Michelle Deschamps
Presenter
Michelle Deschamps
 
Photo of Miranda Artiga
Photo of Miranda Artiga
Miranda Artiga
RPhT
Pharmacy Technician, BC Cancer Kelowna Pharmacy — Kelowna, British Columbia

Miranda Artiga is a registered pharmacy technician based in Kelowna British Columbia. She currently works for BC Cancer. She graduated from Stenberg College in 2018. Miranda worked as an assistant and later as a technician in the retail sector until I joined BC Cancer in 2022. In addition to her general pharmacy technician role, she has been working as our secondary pharmacy purchaser for the past two years. 

Photo of Miranda Artiga
Presenter
Miranda Artiga
 
Photo of Chris Mader-Chartier
Photo of Chris Mader-Chartier
Chris Mader-Chartier
Enrollment Coordinator, Extend Pharmacy

Christopher is a Registered Pharmacy Technician working in enrollment at Extend Pharmacy in Ottawa, Ontario. As a graduate of Herzing college, he has been working in pharmacy for over two decades experiencing many of the different roles that our profession has to offer; from working in community, to hospital and specialty pharmacy setting. What he loves most is being able to help a patient truly feel heard, supported and cared for. He enjoys explaining what services his pharmacy offers, answering questions concerning coverage and reimbursement and being a reassuring voice during a difficult time. He always loves to help!

Photo of Chris Mader-Chartier
Presenter
Chris Mader-Chartier
 
Photo of Tana Yoon
Photo of Tana Yoon
Tana Yoon
RPhT
Operations Manager, Cancer Care Pharmacy Network, Pharmacy Services, Cancer Care Alberta — Calgary, Alberta
Tana’s pharmacy technician career spans more than 30 years, with experience across a wide range of practice settings. She’s held roles in acute care, community oncology, corrections, forensic psychiatry, outpatient services, central production, and provincial leadership. Throughout her career, Tana has been a strong advocate for inspiring pharmacy technicians to expand their knowledge and skills, practice to full scope, and pursue professional and leadership opportunities. A certified change practitioner, Tana made history as the first pharmacy technician to serve on the NAPRA Board of Directors and currently serves as the first pharmacy technician President of the CCAPP Board. She has completed Critical Point Sterile Compounding training and has contributed to working groups for the Alberta College of Pharmacy, NAPRA, CCAPP, and PEBC.
Photo of Tana Yoon
Presenter
Tana Yoon