CAPhO 2026 Step Up, Stand Out, Lead Forward: Unlocking Leadership for Pharmacy Technicians

Concurrent Session

This presentation inspires pharmacy technicians to recognize and embrace their leadership potential within everyday practice. It focuses on developing practical leadership skills, including effective communication, accountability, and problem solving, that enhance teamwork and patient care. The session emphasizes leading through influence and initiative, even without a formal title, by modeling professionalism and taking ownership of responsibilities. Attendees will be able to create a realistic action plan to implement leadership behaviors in their current roles. Additionally, it encourages evaluation of potential pathways to formal leadership positions and supports technicians in envisioning a future in pharmacy leadership. Technicians can and should, take confident and purposeful steps toward achieving their career goals.