CAPhO 2026 Generational Intelligence

Plenary session

This presentation explores Generational Intelligence - the ability to understand, appreciate, and adapt to generational differences in the workplace. Participants will learn how to navigate the unique values, communication styles, and work expectations of Baby Boomers, Gen X, Millennials, and Gen Z. Through real-life examples and practical tools, the session highlights strategies to bridge gaps, reduce misunderstandings, and foster inclusive collaboration across all generations.