OFD 2025: Telehealth in Oncology Pharmacy Practice & Closing Remarks
Telehealth is transforming pharmacy practice across all settings, enabling pharmacists and pharmacy technicians to deliver accessible, efficient and patient-centered care. From virtual medication counselling to remote verification processes, technology is helping to reshape how pharmacy teams provide and help support patient care activities. These telehealth initiatives are particularly important and impactful in oncology pharmacy, where treatment complexity and safety requirements require precision and collaboration involving patients and across healthcare teams.
This presentation will explore telehealth tools tailored to oncology pharmacy teams. These internal-facing technologies are used within healthcare teams to enhance team coordination and improve workflow efficiency. Examples include remote chemotherapy order verification, temperature monitoring systems for drug storage, secure messaging with prescribers and shared clinical dashboards. The benefits of these tools will be discussed, along with barriers and facilitators to their implementation.
The presentation will also review patient-facing digital health tools that connect pharmacy team members directly with patients using remote aspects. These include virtual medication counselling, symptoms tracking/reporting apps, secure portals for appointment scheduling and automated patient follow-up initiatives. These tools may enable early intervention, improve communication and provide ease of healthcare access for patients.
Participants will gain strategies for implementing telehealth tools in their own oncology pharmacy practice settings. By the end of the session, participants will understand how to leverage internal and patient-facing technologies to optimize workflow while maintaining patient-centered care.
Learning Objectives
By the end of the session participants will be able to:
- Define telehealth and describe its relevance in oncology pharmacy.
- Identify various types of internal-facing technologies that support the healthcare team and discuss common barriers and facilitators to their implementation.
- Describe patient-facing telehealth tools and identify strategies to maximize patient engagement